For the last few weeks my Virgin Media broadband service has been unusable during peak times. Unfortunately Virgin media don’t consider this a service fault, merely an inconvenience. When do VM expect me to use my broadband, when I’m not at home or in bed?
The sad thing is, this is a massive problem for VM across the country. A quick look through posts on their forum, a large percentage of them are about poor service at peak times.
I’ve been monitoring the situation for the last week, this is what I’ve found so far. 50% pack loss on most evenings and for the majority of Saturday (today).
If it continues, I’ll have to find an ADSL provider with a decent contention ratio.. does anyone know of one? 🙂