Virgin Media broadband in MEx – will this post make it online?

For the last few weeks my Virgin Media broadband service has been unusable during peak times. Unfortunately Virgin media don’t consider this a service fault, merely an inconvenience. When do VM expect me to use my broadband, when I’m not at home or in bed?

The sad thing is, this is a massive problem for VM across the country. A quick look through posts on their forum, a large percentage of them are about poor service at peak times.

I’ve been monitoring the situation for the last week, this is what I’ve found so far. 50% pack loss on most evenings and for the majority of Saturday (today).

Virgin Media MEx Service status

Virgin Media MEx Service status

If it continues, I’ll have to find an ADSL provider with a decent contention ratio.. does anyone know of one? :)